Limited Warranty and Care Instruction

DESIGNBYTWM

Protecting your investment with comprehensive coverage

Limited Warranty Coverage

Our limited warranty covers defects in materials and workmanship for all services performed. This warranty ensures that your vehicle receives the highest quality care and attention to detail.

  • Coverage begins on the date of service completion
  • Warranty is non-transferable and applies to the original customer only
  • Valid only when proper care and maintenance guidelines are followed

Warranty Period

Standard Coverage: 12 months from date of service

Premium Services: Up to 36 months with extended coverage options

What's Not Covered

  • Damage caused by accidents, collisions, or improper use
  • Normal wear and tear from regular vehicle operation
  • Damage from environmental factors (hail, flooding, extreme weather)
  • Modifications or repairs performed by unauthorized parties
  • Failure to follow recommended care and maintenance procedures

Care Instructions

  • Keep all service records and documentation
  • Follow manufacturer recommendations for vehicle maintenance
  • Report any issues or concerns within 30 days of discovery
  • Schedule regular inspections as recommended

Paint & Body Warranty

Coverage Period: 24 months for paint defects and workmanship

Our paint and body warranty covers:

  • Paint peeling, cracking, or delamination
  • Color matching inconsistencies
  • Clear coat failure or hazing
  • Body panel alignment issues

Care & Maintenance

  • Washing: Hand wash only for first 30 days, avoid automatic car washes
  • Waxing: Wait 60 days before applying wax or sealants
  • Parking: Avoid direct sunlight when possible during curing period
  • Chemicals: Keep away from harsh chemicals, bird droppings, and tree sap
  • Inspection: Regular visual inspections for chips or damage

Wrap Services Warranty

Coverage Period: 12-36 months depending on wrap type and material

Warranty covers:

  • Peeling or lifting at edges and seams
  • Color fading beyond manufacturer specifications
  • Adhesive failure under normal conditions
  • Bubbling or wrinkling not caused by external damage

Wrap Care Instructions

  • First 7 Days: No washing, keep vehicle dry and garaged if possible
  • Washing: Hand wash only with pH-neutral soap, no pressure washers on edges
  • Drying: Use microfiber towels, avoid air drying in direct sunlight
  • Waxing: Use wrap-safe products only, avoid petroleum-based cleaners
  • Storage: Garage storage recommended to extend wrap life
  • Temperature: Avoid extreme heat or cold during first 48 hours

Custom Work Warranty

Coverage Period: 12 months for custom fabrication and installation

Custom work warranty includes:

  • Fabrication defects and fitment issues
  • Installation workmanship and hardware
  • Finish quality and durability
  • Structural integrity of custom components

Care Guidelines

  • Follow all manufacturer guidelines for custom parts and accessories
  • Regular inspection of mounting points and hardware
  • Clean custom components with appropriate products
  • Report any unusual sounds, vibrations, or fitment issues immediately
  • Avoid modifications to custom work without consultation

Mechanical Services Warranty

Coverage Period: 12 months or 12,000 miles, whichever comes first

Mechanical warranty covers:

  • Parts and labor for covered repairs
  • Defective parts replaced during service
  • Installation workmanship
  • Performance issues related to our service

Maintenance Requirements

  • Follow recommended service intervals
  • Use manufacturer-specified fluids and parts
  • Keep detailed maintenance records
  • Address warning lights or unusual symptoms promptly
  • Schedule regular inspections as recommended
  • Avoid aggressive driving during break-in periods

Submit a Warranty Claim

To submit a warranty claim, please complete the form below with as much detail as possible. Our team will review your claim and contact you within 2-3 business days.